The profession of home care assistant is one of the 26 activities that make up what is called personal services. These professionals, most often women, are specialized in supporting fragile people who need to be supported in the acts of daily life. This is why very many elderly people call on a home care assistant to help them prepare their meals, wash their clothes, maintain their accommodation, be accompanied on outings or to carry out administrative procedures. for example. The carer plays a key role in keeping seniors in their homes. So how do you recruit a home care assistant? What are the different possible solutions?
Like all personal services, an individual has the possibility of directly hiring a carer as an employee. The individual then becomes an "individual employer" and must comply, like any employer, with certain formalities such as those related to the hiring of an employee, the establishment of a pay slip every month, the calculation and declaration of social security contributions, or even procedures for income tax to be deducted at source, that is to say on the monthly salary of his carer.
Procedures and obligations quite heavy for an individual. However, in order to facilitate the recruitment of employees in the context of personal services, including home care assistants, and in particular to allow the elderly to be accompanied in their acts of daily life, the public authorities, and more specifically the services of the Urssaf, provide private employers with a simple and accessible device which greatly facilitates their procedures:the universal service employment check (Cesu), which allows them to declare their carer, to pay them and to carry out all mandatory social procedures.
If the steps to recruit a life assistant are simplified for an individual, it remains to choose the right professional in the matter, the one that best meets their expectations and needs.
First, prefer a qualified carer, i.e. one who has appropriate training and a diploma such as, for example, the State Diploma in Educational and Social Support (DE AES), a title Family life assistant (TP ADVF), a CAP in agricultural services to people and sales in rural areas (CAPa SAPVER), a vocational baccalaureate in support, care and personal services - option A:at home (Bac Pro ASSP), or a professional baccalaureate in services to people and territories (Bac Pro SAPAT).
In addition to her professional skills, a carer must demonstrate listening skills, human qualities and be passionate about her job. As much quality to appreciate during an interview before considering hiring or during a trial period that you are entitled to request.
If you do not wish to recruit your home care assistant directly, you can call on two types of organizations authorized to hire these personal service professionals.
You can contact service provider home help and support organisations. The latter directly pay home helpers, including home care workers, and therefore offer their employees to the elderly wishing to call on these professionals.
The beneficiary of these personal services therefore does not directly employ a carer but pays the service provider an invoice which corresponds to the provision of this home help, according to his needs.
These provider organizations have the status of medico-social service and they are controlled by each departmental council which issues them an authorization to operate and which ensures the quality of their services. The rates applied by these organizations are regulated.
There is another type of organization that can help you recruit your home care assistant, called a mandated home help and support service.
Contrary to service providers, they are not employers of home care assistants, but their role is to connect an individual who wants to call on such a professional with the latter, i.e. they simplify recruitment procedures and offer qualified professionals. The individual is therefore, in the end, the employer of his carer.
These mandated organizations also intervene with the individual to help him in his steps such as the drafting of the employment contract of their carer, the establishment of payslips, social declarations, management of leave, etc.
In return for this support in the recruitment of a home care assistant and the management of the procedures related to this hiring, the individual who benefits from this service pays the mandatary body the cost of these services.
These organizations have an approval issued by a State service, the Regional Directorate for Business, Competition, Consumption, Labor and Employment (Direccte).
Whether it is a service provider or agent, you can find the one that can help you recruit your home care assistant using the directory available on the servicesalapersonne.gouv.fr website.
Another solution to recruit your home care assistant:contact the municipality of your residence. In fact, most of them either directly manage services that employ carers – often through their municipal center for social action (CCAS) – and offer to make them available to individuals, in particular elderly people who then become individual employers, or municipalities can put you in touch with organizations to which they have delegated this mission.
In the latter case, local authorities regulate the operation of these bodies, which may for example be associations, by regulating in particular the rates for the provision of carers.